Please take the time to read this privacy policy. The protection of your personal data is important to us.

Here we explain how we handle personal data that you provide to us and that we receive through your use of our website We also explain which cookies we store on your computer and which data we store in it.

If you visit our website and have set your internet browser so that you accept our cookies, we will assume that you consent to the storage of these cookies.

Your personal data will be used and processed by:

EAL Entertainment Agency Live GmbH
David Kaburek
Geiselbergstrasse 36
1110 Vienna, Austria

Email: office(at)

Contact us if you have any questions or if you would like information, correction or deletion of data.

You can find our contact form here:

WHEN and for WHAT purpose is your data collected and used?

When processing your personal data, we comply with the relevant data protection regulations. We use the data exclusively for purposes within the boundaries of our corporate purpose.

Even if you do not take any of the actions possible on, we collect data that your Internet browser tells us (including the name of the file called up, date and time of the call, amount of data transferred, status report on the call made, type Your internet browser, your screen resolution, your operating system, the language set and the domain of the website from which you came to us).

We process this data for anonymous access statistics so that we can find out, for example, which countries our visitors come from.

The data processing takes place based on the legal regulations of § 96 Abs 3 TKG as well as Art 6 DSGVO (in particular consent and/or necessity of contract fulfillment).

Contact option via the website

Due to legal regulations, the website contains information that enables quick electronic contact to our company and direct communication with us, which also includes a general address for so-called electronic mail (e-mail address). If a data subject contacts the person responsible for processing by email or a contact form, the personal data transmitted by the data subject will be automatically saved. Such personal data transmitted on a voluntary basis by a data subject to the person responsible for processing are stored for the purposes of processing or contacting the data subject. This personal data is not passed on to third parties.

We can also use your personal data in other ways and will point this out especially at the time of collection and obtain your consent if this is necessary.

HOW and to WHOM do we pass on your personal data?

When passing on your personal data, we always ensure the highest level of security. Therefore, your data will only be passed on to previously carefully selected and contractually bound service providers and partner companies if it becomes necessary.

They have committed to complying with the applicable data protection regulations and, for the most part, also to secrecy towards us.

In the following cases, we pass on data to third parties for their own use to process the contract:

• When delivering to logistics companies and the postal service provider specified in the order.

• When paying for goods to the payment service provider specified in the order

PROTECTION and MANAGEMENT of your personal data

The security of your personal data is very important to us. We therefore protect your data stored by us through technical and organizational measures in order to effectively prevent loss or misuse by third parties. In particular, our employees who process personal data are obliged to observe data secrecy and must comply with this. We also ensure that only legitimate employees in the company have access to your personal data.

Encryption and security

We use a variety of technical and organizational security measures such as sophisticated encryption and authentication tools to ensure the security of your personal data. We use e.g. SSL = Secure Socket Layer to protect communication via your Internet browser. You can recognize this by the lock symbol that your browser displays with an SSL connection.

Your personal data is protected by secure networks and is only accessible to a limited number of people who have special access rights to these systems.

Storage of your data

The criterion for the duration of the storage of personal data is the respective statutory retention period. After the period has expired, the relevant data is routinely deleted, if it is no longer required to fulfill the contract or to provide service.

Routine deletion and blocking of personal data

The person responsible for the processing processes and stores personal data of the data subject only for the period of time that is necessary to achieve the storage purpose or if this is specified by the European directives and regulations or another legislator in laws or regulations, which the person responsible for the processing is subject to, was provided.

If the purpose of storage no longer applies or if a storage period prescribed by the European directives and regulations or another responsible legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.


You can find more information about our cookies and how you can deactivate them at:

The data processing takes place based on the legal provisions of § 96 Abs 3 TKG as well as Art 6 DSGVO (in particular consent). Since the privacy of our users is important to us, the user data is pseudonymized.

WHAT is a “cookie”?

A cookie is a small text file that is downloaded by your internet browser when you visit a website. The next time you visit this website with the same device, the cookie is either sent back to the website that generated it (first-party cookie) or to another website to which it belongs (third-party cookie). This enables the website to recognize that it has already been accessed with this browser and can improve the user experience the next time it is accessed. Cookies remember e.g. your preferences and adapt the displayed offers to your personal interests and needs. Depending on their function and purpose, cookies can be divided into different categories:

• Cookies that are absolutely necessary to ensure the basic functions of the website

• Functional cookies to ensure website performance

• Targeted cookies to improve the user experience.

Member login

On the website cookies are used in connection with the member login. It is recognized, for example, that a user has already entered a username and password.

Statistical evaluation (tracking)

The following target-oriented cookies are used for the statistical evaluation of the use of our website:

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA.

Google Analytics uses such targeted cookies.

You can find more information on how user data is handled by Google Analytics in Google’s data protection declaration:

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website and from processing this data by downloading and installing the browser plug-in available under the following link:

We have concluded a contract data processing agreement with Google.

IP anonymization

We use the “Activation of IP anonymization” function on this website. As a result, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be sent to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Social media cookies does not set any social media cookies by default and does not transmit any data to social networks. Only an active process in a social media service (“share”, “tweet”, “like” …) is recorded by it.

These buttons on the website are a link to the company profile of the provider in the respective service. After forwarding, the rules there apply to the use of the services. This can be found in the associated documentation on the respective websites.

Your rights

In principle, you have the right to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection claims have been violated in any other way, you can complain to the supervisory authority. In Austria this is the data protection authority.

You can reach us under the following contact details:

EAL Entertainment Agency Live GmbH

David Kaburek

Geiselbergstrasse 36

Legal basis for processing

We process your data exclusively on the basis of the statutory provisions (DSGVO, DSG 2018, TKG 2003).

Art. 6 I lit. a GDPR serves our company as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary to fulfill a contract to which the data subject is a party, as is the case, for example, with processing operations that are necessary for the delivery of goods or the provision of other services or consideration, the processing is based on Art. 6 I lit. b GDPR. The same applies to processing operations that are required to carry out pre-contractual measures, for example in the case of inquiries about our products or services. If our company is subject to a legal obligation that requires the processing of personal data, such as for the fulfillment of tax obligations, the processing is based on Art. 6 I lit. c GDPR. In rare cases, it may be necessary to process personal data to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor to our company were injured and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6 I lit. d GDPR. Ultimately, processing operations could be based on Art. 6 I lit. f GDPR. Processing operations that are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to safeguard a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the person concerned do not prevail. We are particularly permitted to carry out such processing operations because they have been specifically mentioned by the European legislator. In this respect, he took the view that a legitimate interest could be assumed if the person concerned is a customer of the person responsible (recital 47 sentence 2 GDPR).

Changes to the privacy policy

We reserve the right to change the data protection declaration at any time to adapt it to changed legal situations or to changes in the online shop and our data processing. However, this only applies regarding declarations on data processing. If the customer’s consent is required or parts of the data protection declaration contain provisions of the contractual relationship with the customer, the changes will only be made with the customer’s consent.

We ask you to inform yourself regularly about the content of the data protection declaration and its new features.

(As of: 11/30/2021)